A signed report on the customer's phone before the van leaves.
Every closed job produces a clear service report with the fault found, the work done, photos, readings, parts used and the customer's signature. It is sent on WhatsApp and email and stored against the unit for the next visit.
SERVICE REPORT
ZR-48211 · 08 Oct · 12:00 - 13:05
- Unit
- 1.5 T split AC · SN 7X4421
- Technician
- Ravi K.
- Fault
- Compressor relay failed
- Action
- Relay replaced, coil cleaned
Customer signature
Sent on WhatsApp + email
How it works
From the first call to a closed job.
- 1
Captured on site
The technician app collects everything the report needs while the job is done.
- 2
Built automatically
Your logo, layout and fields, generated the moment the job is closed.
- 3
Sent instantly
Shared with the customer on WhatsApp and email, with the invoice if one applies.
- 4
Stored on the unit
Every report stays in the unit's history for future visits and audits.
On the board
What Service Reports handles for you.
Your branded templates
Separate templates for breakdown, installation, AMC and inspection visits.
Time-stamped photos
Before, during and after photos with date and time on every image.
Readings on record
Pressure, temperature, current, voltage, TDS and custom readings per equipment.
Signed by the customer
Name and signature captured on site, with remarks if the customer has any.
Audit-ready
Useful for hospital, OEM and facility audits that ask for proof of maintenance.
Team reports
Jobs closed, first-visit fix rate, repeat visits and time on site per technician.
Tool tag
Service Reports
- Formats
- PDF and web link
- Delivery
- WhatsApp, email
- Branding
- Your logo, colours and terms
- Storage
- Kept on the unit's history
Questions
Can we use our own report format?
Yes. Choose which fields, readings and photos appear, add your logo and terms, and keep separate templates per visit type.
Do customers need an app to see reports?
No. Reports open from a link on WhatsApp or email in any browser.
Hangs next to it
Every tool on its outline
Start dispatching
smarter this week.
- Customer
- Your service company
- Crew
- Every technician you have
- Job
- Move your calls, AMCs and parts onto one board
- Due
- Your first routed day, this week
Tear here to start
30 days on the full Van plan. Bring your customer list and we will help you load it.